Friday, July 22, 2005
Finally decided to leave my house and go somewhere... anywhere will do. The irony of 'the customer is always right' in the commercial world. You know I thought the one perfect place where the customer is treated with some decent respect would be a bank but hey...I was wrong.
POSB is somewhat like a people's bank and everyone especially the older generation in Singapore would definitely have great trust and confidence in the service provided by POSB. Not withstanding the long wait at the counter, I was also insulted by one of the bank's staff.
POSB staff: so albert what do you want? [Sounded as though I owed her tons and tons of money]
me: erm... I would like to withdraw some money.
POSB staff: okay... pass me your bank book. You have your IC with you? [why that demanding tone?]
me: Yup...here it is [passed my green card to her]
POSB staff: woah...after so long and this is your first withdrawal ah. [with an insulting tone]
me: [like what's got keeping all my money in the bank and SAVING it got to do with you.] I just smiled at her.
POSB staff: Here's your money and would you like to do a survey for me?
me: [I felt like ripping the paper in front of her in sheer exasperation] okay...grudgingly ticked the boxes and gave my not-so-honest answers.
I left POSB with a faint heart. I wondered maybe it was 3.30pm and hence the attitude. But even so, how could such a reputable bank treat such poor unsuspecting customers like that.
UOB was a walk away.
The staff there were amicable and cordial. Even before I pressed the button to open a new account, one of their staff already approached me. Their staff answered all my queries with professionalism and had this motherly approach towards me. Maybe because there weren't that many customers at that time but still... The staff who attended to me even doubted whether was I 18 years old. Hello... I am 18+ already... I am serving...well forcefully serving against my own will... the army by wearing some green uniform.
Bought my farmhouse fresh milk...just love drinking it! I remembered asking for fresh milk on my return trip from Taiwan to Singapore! I think I stunned the air stewardess... the irritating air stewardess...
Ate pizza for dinner at home with my mum and sister. Somehow this pizza tasted exceptionally tasty. Perhaps it was because of the company that I was in and also maybe I haven't had one for a very long time... Like I say...flour + water = a full stomach... a lovely dinner nevertheless...
Tired...sleepy...time to put my new cd player to good use...
posted at 15:53